MyHealth Records Digital Assistant is an automated Chatbot available to answer your questions. It can be found in the bottom right-hand corner of the MyHealth Records home page. It is available on desktop web application browsers.
Click or tap the Chatbot to begin.
You can select options from the main menu or type in a word or question.
If your question has not been answered, type ‘help’ for a list of our help center contacts.
For further support, please contact 1-844-401-4016 Monday – Friday from 8:15 am to 4:30 pm (except holidays) or email:
myhealthrecords@gov.ab.ca.
To exit the Chatbot on a mobile device, tap the ‘X’ in the top right-hand corner.
To exit the Chatbot on a desktop device, click the ‘X’ on the button right-hand corner.
You can tap or click to view the
Privacy Policy on the bottom right-hand corner of the Chatbot for more information.
As more questions are asked, the Digital Assistant will be regularly updated and expanded to better serve Albertans.
