Individuals can donate a kidney, a piece of their liver or a lobe of their lung.
Adults 18 years or older who meet criteria.
Healthcare providers should consult the Alberta Referral Directory for service referral information.
Self-referral is accepted to the specific living organ program.
Monday: 8:00 am - 4:00 pm.Tuesday: 8:00 am - 4:00 pm.Wednesday: 8:00 am - 4:00 pm.Thursday: 8:00 am - 4:00 pm.Friday: 8:00 am - 4:00 pm.
4th Floor Aberhart Centre
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Includes mobile service to youth and families, as well as consultation and training of stakeholders.
This service is not connected to the Mobile Response Team.
Youth 12-18; for some sites eligibility depends on the nature of agency (ie. justice sites).
An estimated wait time will be provided at the time of appointment booking.
Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. Programs are offered throughout the Zone. Please call for more information or to discuss services in your area.
The program is based on a model that includes:
Health Workshops - Learn how to self-manage any physical chronic conditions: help related to sleep, exercise, medication management, health services and resources, as well as stress management and nutrition contribute to our health. Create goals and action plans
Weight Management Workshops - Learn effective weight management strategies though a series of workshops and using the information line
Diabetes HOTLINE and Workshops - learn important information about diabetes and the tools, skills and strategies to help manage the condition
Heart Health - education and resources on strategies needed to self-manage heart and vascular (stroke prev) conditions
Better Choices, Better Health® - Learn self-management skills for the physical and emotional challenges of living with long-term health conditions. Edmonton Zone also offers a version specifically for people living with chronic pain. An on-line version is also available. Better Choices Better Health
Diabetes Program Edmonton Zone Edmonton Diabetes Program
For more information please visit our website:Alberta Healthy Living Program
use of interpreters as needed
Adults 18 years and older with a chronic illness or at risk of developing a chronic illness and able to talk on the phone and/or participate in a group environment, and their families or caregivers.
Often there is available programs within days or weeks. The Diabetes Hotline is open every day 9-4.
An estimated wait time will be provided at the time of appointment booking. This varies depending on the specific class.
Home nursing care offered between 8:30 AM and 4:30 PM. Please call and leave a message. Messages will be returned between 8:30 AM and 4:30 PM.
This service provides obstetrical nursing care for women who might otherwise be cared for in hospital.Services include:
View the Boosting Your Memory Schedule for more information about dates, times, and places.
Service availability impacted by COVID-19
Dates and times vary. Please call 780-342-8668 ext. 1 for more information.
Are you noticing changes to your thinking, attention and memory?This 4-week program is for adults who are motivated to take action on improving brain health and maintaining an active mind. You will learn:
How do I take part?
This workshop series is 2.5 hours long, once a week for 4 weeks. We offer in-person and virtual workshops.
Service targeted to adults 18 years of age and older.
The Boosting Your Brain Health program is free, however some partnered sites may charge a minimal administrative fee.
Some partnered sites may waive fee for those who have financial difficulties.
The Bridge Healing Transitional Accommodation Program is designed to improve health outcomes for those needing transitional care. The program will help clients transition to appropriate community supports, including
The duration of stays in the program will vary depending on each person’s situation. Those experiencing homelessness while also struggling with a chronic illness or health issue are often more susceptible to complications and repeat emergency department visits.
Patients discharged from emergency room in Edmonton
Vascular Access Central Office referrals are made by Alberta Kidney Care professionals for Alberta Kidney Care North patients for:
Dialysis accesses include peritoneal dialysis cathethers, Central Venous catheters for hemodialysis, arterio-venous fistulas and arterio-venous grafts for hemodialysis.
Alberta Kidney Care North patients.
RN’s on-call after 9:15 PM.
Based on assessed unmet needs, Children's HC provides case management along with health and developmental services and supports to children / families in their homes or community setting including:
Anyone can refer to CHC as long as the family / client is aware and in agreement with same.
Program serves children and youth, from birth to 18 years of age if eligible for Home Care (based on the Coordinated HC Program Regulations).
An estimated wait time will be provided at the time of referral and/or appointment booking.
Private insurance will be explored for some services / needs.
We provide a referral service for clinicians who need to refer adults to a pain management clinic for issues such as:
This service schedules patients into the following clinics for Initial assessment:
18 and over.
This is not a counselling or crisis service. If this is an emergency please call 911. If you are needing to speak to someone, please call Health Link at 811.
The Community Helpers Program takes place in community-based settings (schools, workplaces, community organizations) and enhances community capacity for mental health through an assets based approach. Primarily, the Community Helpers Program targets youth and young adults between the ages of 12-30.
In every community there are people whom others naturally turn to for support. They are from all walks of life and are considered by others to be helpers. Helpers possess characteristics like empathy, care, and compassion. The Community Helpers Program identifies these helpers and offers training to strengthen their natural abilities. Helpers learn a variety of topics and skills including effective communication, self-care, coping with stress, knowing when to refer people to professional services, handling crisis situations, and suicide awareness. In addition to developing skills and increasing knowledge, Helpers are introduced to community services and professional supports. This connection bridges informal and formal supports in the community, enabling helpers to refer peers and family to expert support when needed.
Objectives of the Community Helpers Program include:
Youth and adults, ages 12 years and older.
Community resources include:
Regular business hours are Monday - Friday 7:00 AM - 4:00 PM
After hours support is available from 4:00 PM - 11:45 PM Monday to Friday, and Saturday and Sunday 7:00 AM - 11:45 PM
Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:
Anyone living in Alberta with a valid provincial health-care card (or registration in progress) can be assessed for Continuing Care services. Each client will be individually assessed.
Preliminary information is initially received by Administrative Support staff. Calls are then returned based on priority. Calls are typically returned within 7 days, however call-back times can vary depending on call volumes. Call-backs are made between the hours of 07:00AM and 10:30PM - Please ensure unavailable times are specified during initial call.
Offers private housing and 24 / 7 care and support for seniors and adults with disabilities. Supportive living care can be provided in any of the following locations:
Visit the Alberta Health Services Continuing Care website for more information.
There‘s a cost for accommodations and some services like laundry and telephone. The costs may vary at different sites.
There may be help to pay for the service if you have a low income or get income assistance.
Closed Statutory Holidays
Telephone consultation for diabetes management and support is provided by a team of registered nurses and dietitians, with expertise in diabetes.
Additional services include:
For more information visit our website.
A team of nurses and dietitians with expertise in diabetes offers:
Diabetes management education classes offered include:
Taking Charge: Daily Management of Type 2 Diabetes
Diabetes: Healthy Eating
Taking Charge: Long Term Management of Type 2 Diabetes
Diabetes: Meal Planning
Diabetes: Carb Counting
Interpreters are used as needed.
This service works with planners of events that involve over 1500 people. The type of activities that are taking place at the event are important in determining the level of involvement of Alberta Health Services (AHS) Emergency Medical Services (EMS).
Fees may apply.
The program is a collaborative effort between the General Surgeons, local Primary Care Networks and Alberta Health Services.
Key outcomes for patients and physicians include:
The program is a collaborative effort between the Surgeons in the Edmonton Zone, local Primary Care Networks and Alberta Health Services.Key outcomes for patients and physicians include:
The program is a collaborative effort between the Surgeons, local Primary Care Networks and Alberta Health Services.Key outcomes for patients and physicians include:
The program is a collaborative effort between the Surgeons, local Primary Care Networks and Alberta Health Services.
Referrals for General Surgery in the Edmonton Zone are accepted through this Facilitated Access to Specialized Treatment (FAST) central access and intake program. Referring providers can choose a next-available surgeon with the shortest waitlist; a specific surgeon, clinic, or site; or an out-of-zone provider. FAST receives the surgical referrals, reviews them for completeness and duplication, and then sends them to appropriate surgeons for triage and booking. For more information, go to ahs.ca/FAST.
Provides a referral service for clinicians who need to refer people to a geriatric clinic for issues such as:
This service schedules patients into the following clinics:
Service targeted to:
- Adults over 65 with complex medical issues
- Frail older adults who need a full assessment and consultation with health professionals
- Must be living in the community (private home, lodge or group home)
Closed stat holidays.
Health for Two (Hf2) provides support throughout pregnancy and up to 2 months postpartum to people who require extra support to have a healthy pregnancy.
Services offered include:
Health for Two is delivered in all Public Health Centres in the Edmonton Zone and over 60 different Community locations.
Any pregnant person who requires extra support to have a healthy pregnancy
People may be experiencing isolation, food insecurity, unstable housing, domestic violence, teen pregnancy, substance use, mental health challenges, language or cultural barriers, may be new to Canada, low income and other challenges.
Provides 24 / 7 phone support (through 811) for parents with children younger than 2 months.
For parents with babies younger than 2 months.
After hours support is available from 4:00 PM - 11:45 PM Monday to Friday
Saturday and Sunday 7:00 AM - 11:45 PM
Health services may be provided for:
Each client will be assessed for need, and services will be provided based on the care needs assessed.
Anyone can be referred to Home Care.
Intake for Home Care is 780-496-1300 (Community Care Access)
Adults 18 years and older that:
Some fees may apply and would be explained prior to the commencement of services.
Provide new families with support / information in the following areas:
For anyone pregnant or parenting.
Past immunization records and immunizations given elsewhere may or may not be available.
This may include immunizations given at:
Immunization records are available electronically for those age 14 years and older by registering for MyHealth Records.
For immunization records for children who are under age 14 years or do not have a MyHealth Records account, contact your local public / community health centre, pharmacist, or family doctor to request a copy or ask at their next immunization appointment.
Accessing immunization records from a public health centre:
To make a request for anyone under 18, you must be the legal guardian. You may be asked to show proof that you are the guardian. If you are over 18, you must make the request yourself.
Accessing immunization records from MyHealth Records:
Anyone age 14 years and older can register for MyHealth Records and access their immunization records.
Information can be accessed through the provincial website. A team of experts is also available to help with accessing information.
Libraries located at:
The program provides potential living organ donors with information, then supports them through the donation process. This includes:
Living donors can be someone related or non-related to the recipient. Anonymous donation may also be an option for liver and kidney donation.
Kidney donors who come forward for a specific recipient and are not a match, may still be able to help that recipient via the Kidney Paired Donation Program.
This service aims to provide integrated healthcare for acutely ill patients by providing services in the patients home that would be otherwise delivered in a hospital or outpatient clinic within 3 hours of receiving a referral.
Response time is confirmed upon receipt of referral based upon patient acuity or when service is requested.
Upon receipt of referral a community paramedic will be dispatched to the patients dwelling where they will conduct a comprehensive assessment and develop a customized care plan after consultation with the patient’s most responsible healthcare prescriber.
A detailed record of the patient encounter will be sent to the patients’ healthcare team.
For more information see our website
MIH supports patients experiencing complex or urgent medical conditions that experience difficulty in accessing adequate medical care.
These patients include:
Identifies patients and coordinates dosing for Respiratory Syncytial Virus (RSV) immunoprophylaxis. Patients reside from Red Deer to the Northern Alberta border.
Children under the age of 2, who are at high risk of developing severe RSV infection
An estimated wait time will be provided at the time of appointment booking. Immunoprophylaxis takes place during the RSV Prevention season. Typically Nov thru April of each year.
Assists all people from the northern Territories who are referred to Edmonton for medical care.
Offers assistance to all patients from the Northwest Territories, Nunavut, and the Yukon Territories who are receiving medical care in Edmonton.
Offers assessment and intervention focusing on:
The service also provides these other programs:
Boosting Your Brain Health
The Palliative Community Consult Nurses work Monday through Friday from 8:00 AM - 4:15 PMThe CCEZ Palliative Community Consult physicians vary in hours during the weekdays.
Palliative consult physicians across acute / community rotate evenings and weekends.
EZPCCT is a team of consultants that consist of palliative care physicians, nurse practitioners, and registered nurses. The EZPCCT consultants assess persons in their homes, supportive and facility living settings and in other community-based facilities. The palliative care consultants collaborate with the person's current medical providers to manage symptoms and to assist the person on their illness journey. The person's Primary Health Care Provider remains the Most Responsible Provider.
Once a referral is received, the EZPCCT consultants contact the person / caregiver(s) to set up an appointment; usually between 1-3 business days. Consults may be requested by physicians or nurse practitioners. Examples of services include:
Life limiting diagnosis.
The EZPCCT consultants contact the person / caregiver(s) to set up an appointment; usually between 1-3 business days.
Supporting clients to feel knowledgeable, prepared and involved in their childbirth and parenting journey is our primary focus.
Classroom topics are determined in real time and may change from group to group and class to class. Topics often include when to go to the hospital, the labour process, coping strengths and strategies for both mom and the support person, postpartum care, newborn feeding and care basics, finding credible information on the internet and more.Bring your questions, bring your experience, bring a snack.
It is recommended that a series ending approximately 4 weeks prior to the expected due date be selected whenever possible. If this is not possible, please choose a class that works best for you.
For more information please visit: Birth and babies Edmonton Zone
Expecting a new born
Fees vary according to the class.
If you require financial support to attend a class please call 780-735-8377; or email email@example.com.
This team provides:
Patients with chronic lung disease.
Assesses clients for commercial seating components to provide comfort, safety and independence.
The Clinic offers:
Custom seating systems available to certain locations only. Please call the site for more information.
This wait period varies depending upon location. Please contact specific location for details.
Community Care Access is the single point of entry to Continuing Care programs and services offered by the Edmonton Zone, Continuing Care portfolio.
Continuing Care provides an integrated system of health and personal support services to clients based on assessed need. Services may be provided in a client’s home by Home Care or within Supportive Living and Facility Living sites.
Designed for adults(18+) who are medically stable and:
An estimated wait time will be provided at the time of intake assessment.
Provides assessment, treatment, and education for people with acute, newly diagnosed blood clots.Offers assessment, treatment, and education for people with acute blood clots.Service includes:
Saturday and Sunday 7:00 AM - 11:45 PM
Requests for assessment can be submitted 24/7 through the CCA Call Centre.
Helps seniors who are part of the Seniors Health program when they need to access a different level of care by:
What is the role of the Transition Coordinator (TC)? The Transition Coordinator will:
Based on assessed health care needs determined at the point of assessment.
Classes are offered weekdays, evenings and weekends.The workshops are in series of three group sessions building the skill level to achieve:
For more information on workshops see the Weight Management Workshop Education Calendar (has workshop descriptions, times, etc). The workshops are not recommended for pregnant women or persons under 18.
Healthcare providers from the Weight Management Adult Community Program lead virtual workshops in small groups., and partners at sites in Edmonton Zone can request to host our in-person series.
interpreter services used when needed and available
For adults 18 years and older.
Closed Stat Holidays
The Weight Management Adult Community Program providers telephone information on weight management and treatment options.
Alberta Healthy Living Program | Alberta Health Services
Interpretation services used as needed.
For Blood and Body Fluid Exposures ONLY: Available on-call Occupatonal Health Nurse 24/7.
Workplace Health and Safety (WHS) services include: