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 General Information

Environmental Public Health - Housing and Illegal Drug Operations at Peace River Community Health Centre

Works to make sure all public housing (including rental properties) are safe for tenants and meet the Housing Regulation and Minimum Housing and Health Standards requirements.

Wait

Call your local office to make an appointment.

Accessibility

Wheel chair access available.

Parking stalls and ramps.

Service hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

This is not a drop in service. Please call for information between the listed hours

Address

10101 68 Street
Peace River Alberta
T8S 1T6

Fax

780-618-3405

Toll free number

1-833-476-4743

Website

Getting there

Located west of 74 Street

 Other services

Alberta Aids to Daily Living Program | 780-422-0968, 780-427-0731, 780-624-7260

Wait Times

Yes
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Alberta Aids to Daily Living Program

Due to COVID-19, service times may vary. Call to confirm.

This Government of Alberta funded program assesses people for funding for benefits like wheelchairs, walkers, bathing equipment, wound supplies, and compression stockings.

Telephone

780-422-0968, 780-427-0731, 780-624-7260

Wait times

Referrals are on a first-come, first-served basis.

Fees

If eligible, AADL is a cost-share program. Clients pay 25% of the cost up to maximum of $500 per family per benefit year (July 1 to June 30).



Fee Reductions

Low-income families can apply for cost exemption. Clients are 100% responsible for any upgrades.

View more information...

Bicycle and Wheeled Safety

Provides education to cyclists, school staff, recreation staff, parents, and community volunteers about why bicycle helmets are mandatory equipment for all cyclists under the age of 18 in Alberta and how to wear a helmet properly. More information and resources about bicycle and wheeled safety are available here.

Telephone

780-624-7500

Breastfeeding Clinic | 780-624-7260

Multiple Languages

Yes
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Breastfeeding Clinic

Free service that supports breastfeeding mothers and mothers with breastfeeding issues due to:

  • not making enough milk
  • plugged ducts
  • mastitis
  • thrush
  • latching issues
  • poor infant weight gain
  • breast reduction surgery
  • adoptive nursing

Telephone

780-624-7260

Service Hours

Monday: 1:00 pm - 4:00 pm.
Tuesday: 1:00 pm - 4:00 pm.
Wednesday: 1:00 pm - 4:00 pm.
Thursday: 1:00 pm - 4:00 pm.
Friday: 1:00 pm - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Breastfeeding women

Fees

Fees may apply for breast pumps

Cafeteria Services | 780-624-7500

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-624-7500

Service Hours

Sunday: 8:00 am - 4:00 pm.
Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.
Saturday: 8:00 am - 4:00 pm.

Fees

Food is available for purchase.

Car Seat Safety | 780-624-7260

Multiple Languages

Yes
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Car Seat Safety

If you need assistance with your child safety seat, please refer to the child safety seat owner’s manual and the appropriate YES Test available at Health Link.

For more information on rear-facing / forward-facing car seats, booster seats and Transport Canada public notices on child restraint systems (recalls), visit our website.

Telephone

780-624-7260

Service language options

Languages other than English in which this service may be delivered.

Service hours

Stress testing schedule varies.

Multiple Languages

Yes
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Cardiac Diagnostics - Stress Testing

Cardiac stress test is a physician referred test used to measure the heart’s response to exercise on a treadmill in a controlled and supervised clinical environment. Standard cardiac stress testing compares the continuous ECG, the blood pressure measurements and patient’s physical response to the exercise to determine if the patient has CAD (coronary artery disease). The results can be interpreted as a reflection of one’s general physical condition, used to diagnose heart blood flow disease, and for patient prognosis after a heart attack. If the patient’s results are not conclusive, the physician may recommend a MIBI standard stress test or a Persantine MIBI stress test.

Telephone

780-624-7598

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients with known or suspected heart conditions.

Referral Needed

Yes

Multiple Languages

Yes
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Cardiac Diagnostics and Monitoring

Offers heart (cardiac) monitoring services which include:

  • 24 hour blood pressure monitoring (while you do your regular activities)
  • 24 hour holter monitoring
  • cardiac event monitoring (>24 hours)

Some communities may have limited service dates and times.

Telephone

780-624-7598

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor referral is needed which includes a faxed referral form.

Community Health Centres | 780-624-7260

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Community Health Centres

Services include immunization and public health nursing.

Community Health Centres

Telephone

780-624-7260

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Fees

Depending on what service is being accessed.

Computed Tomography | 780-624-7518

Service hours

CT scans are by appointment only.  There are on-call services for emergency cases after regular business hours.

Wait Times

Yes

Multiple Languages

Yes
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Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

780-624-7518

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Continuing Care Services | 780-624-7538

Service hours

Continuing Care Access phone number available Monday to Friday 8:15 a.m. to 8:15 p.m. and Saturday, Sunday and Holidays 9:00 a.m. to 5:15 p.m.

Wait Times

Yes

Multiple Languages

Yes
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Continuing Care Services

Albertans who would like to schedule a visit at participating continuing care sites can visit Continuing Care Visitation Request.

Visit the Alberta Health Services Continuing Care website for more information on services and resources.

Telephone

780-624-7538

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting times vary depending on the facility.

Fees

Continuing Care accomodation charges apply, please refer to the continuing care accommodation charges website for more information.



Fee Reductions

Diabetes Management | 780-624-7598

Multiple Languages

Yes
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Diabetes Management

Offers education and support for people who have diabetes or are at risk of developing diabetes, including:

  • staying well
  • information on diabetes / pre-diabetes
  • how to manage diabetes

Group classes and individual appointments are offered on:

  • type 1 diabetes
  • type 2 diabetes
  • gestational diabetes (and pre-gestational diabetes)
  • being high-risk for diabetes

In person or virtual (telephone or Zoom) appointments are available.

Telephone

780-624-7598

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Childhood Intervention Program

The program provides navigation, education,support and information for families of children from birth to 5 years in many settings and locations; clinic, family's home (if needed), playgroups, and in the community.

Works with families concerned with their child's development and/or children at risk for developmental delays (premature birth, prenatal exposure to drugs or alcohol, diagnosed disability).

Telephone

780-624-7253

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

1 Months

Once the referral is received, a letter is sent to the family telling them how long the wait will be. The wait list is reviewed every week. Priorities are decided by client needs. Families are encouraged to contact the Early Intervention Program if they need immediate help.

Service hours

Every second Friday.

Hearing screening offered as an inpatient only for postpartum patients or by appointment (outpatients)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program

Alberta's Early Hearing Detection and Intervention (EHDI) Program is a provincial screening program that identifies permanent hearing loss as early as possible in a baby's life. This ensures that babies and families receive timely follow-up and support sooner to optimize developmental outcomes.

Services include:

  • Screening babies for hearing loss by 1 month of age
  • Diagnosing permanent hearing loss by 3 months of age
  • Ensuring access to intervention by 6 months of age

For more information, visit our website

Telephone

780-624-7506

Service Hours

Monday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born in Alberta, or born to parents living in Alberta are eligible for screening within 90 days of birth. But it's best for babies to be screened within 30 days of birth.

Additional eligibility requirements exist based on the baby's age and health status. Infants born with bilateral aural atresia or presenting with meningitis are not eligible for screening. These infants are referred directly to audiology services, by the EHDI Hearing Screener for a diagnostic Auditory Brainstem Response (ABR) assessment.

Wait times

Appointments booked upon request.

Echocardiography | 780-624-7500

Wait Times

Yes

Multiple Languages

Yes
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Echocardiography

Echocardiography uses ultrasound to study the structure and function of the heart, including blood flow through the heart and its valves.

Telephone

780-624-7500

Service Hours

Sunday: 8:00 am - 3:30 pm.
Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.
Saturday: 8:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Emergency Services | 780-624-7512

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-624-7512

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
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Environmental Public Health - Disease: Communicable, Rabies, Food Borne Illness

This service:

  • investigates cases and outbreaks of illness, which are caused by germs like E. coli, salmonella, and Giardia (beaver fever) to find out the cause and prevent other people from getting sick
  • investigates people with vomiting and diarrhea who don’t know how they got sick
  • provides follow-up for animal bites (dogs, cats, bats, and other animals) to make sure people don’t get rabies
  • investigates single cases and/or outbreaks of many diseases including botulism, hantavirus, norovirus, shigella, and Q fever

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Drinking Water

Inspects public water supplies, reviews water sample results, and issues water advisories if needed. You can get water testing supplies (sample bottles) and shipping information from your local Community Health Centre. Testing for municipalities and private home owners is done through the Provincial Laboratory of Public Health and Alberta Centre for Toxicology. If there is E. coli or total coliform bacteria in your sample, you will be contacted right away in most parts of the province.

May advise private homeowners about how safe their well, cistern, or dugout water is and talk about treatment options if needed.

Does drinking water testing for bacteria through the Provincial Laboratory of Public Health, Environmental Microbiology Services, which checks for:

  • E. coli bacteria (shows if water is contaminated with sewage or fecal matter)
  • total coliform bacteria (helps determine the integrity of the water source)

Chemical water testing of untreated ground water for private households is done by The Alberta Centre for Toxicology which checks for many different things including bicarbonate, calcium, chloride, and magnesium.

Your water sample requisition may be reviewed before your sample is sent to the right place for testing. This is to make sure your water supply is eligible for testing.

For more information visit the Environment Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Please call your local office to talk about the criteria for submitting a water sample.

Wait times

Call your local office to make arrangements for an appointment.

Fees

Fees may apply for sending a water sample for testing. Please contact your local office to discuss the charges.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Education

Answers general environmental public health questions about topics like safe cooking, pest problems, and mould.

Offers classes, courses, presentations, and displays on many environmental public health topics. They are suited to the audience’s needs. Information can be in-person, online, or in home study, and may be available in other languages. Some services offered are:

  • bed bugs presentations
  • courses for childcare facility staff
  • courses to operate temporary food concessions at fairs, festivals, exhibitions, carnivals, or other special events
  • displays at trade shows and expos
  • food sanitation and hygiene courses (the AHS Food Safety Course is required by Alberta’s Food Regulation)
  • hand washing and personal hygiene presentations
  • home study on food safety (a certificate in basic food safety may be issued)
  • swimming pool operators course
  • 3-hour courses on food safety (a certificate in basic food safety may be issued)

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees for formal courses

Service hours

This is not a drop in service. Please call for information between the listed hours

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Housing and Illegal Drug Operations

Requires that owners / operators / landlords / property managers keep public housing healthy and safe for tenants. The service follows up on complaints from tenants or other agencies about housing conditions which may include no heat, water problems, structure problems, or pest problems (mice or other rodents, bed bugs or other insects). If conditions could be dangerous to tenants, they may need to move out. The service works with landlords to fix or remove problems. The service can also order dangerous conditions to be fixed like houses used for illegal drug operations (e.g., marijuana grow ops, meth labs).

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Call your local office to make an appointment.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - New Business and Plan Approval

Reviews and approves plans for building or renovating restaurants or other food establishments, swimming pools, social care facilities (e.g., daycares and nursing homes), and personal service facilities (e.g., tattoo studios, spas).

Reviews plans for special events (e.g., fairs, exhibitions, or carnivals) to make sure the right services are available (including washrooms and hand wash stations).

Issues permits and licenses needed for some facilities to operate like:

  • a Food Handling Permit for food establishments open to the public
  • a Public Swimming Pools Regulation License for swimming pools open to the public

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Orders, Disclosure and Legal Activity

This service inspects public places. When needed, is granted the power by The Public Health Act to order dangerous conditions to be fixed, removed, destroyed, or declared unfit.

Public health inspectors are designated as executive officers under the Public Health Act (RSA Chapter P-37) and enforce these regulations and standards:

  • Artificial Tanning Regulation
  • Bodies of Deceased Persons Regulation (AR 135/2008)
  • Communicable Diseases Regulation (AR 238/1985)
  • Food Regulation (AR 31/2006)
  • Food Retail and Foodservices Code
  • Housing Regulation (AR 173/1999)
  • Institutions Regulation (AR 143/1981)
  • Minimum Housing and Health Standards
  • Nuisance and General Sanitation Regulation (AR 243/2003)
  • Personal Services Regulation (AR 1/2020)
  • Personal Services Standards
  • Recreation Area Regulation (AR 198/2004)
  • Pool Standards
  • Public Swimming Pools Regulation (204/2014)
  • Standards for Artificial Tanning Facility Signage
  • Waiver Regulation (AR 298/2003)
  • Work Camps Regulation (AR 218/2002)

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Personal Services

Prevents illness and infection from spreading by:

  • reviewing plans for new businesses
  • approving facilities before they open
  • doing inspections to make sure practices followed are safe and facilities are maintained as regulation requires
  • investigating any complaints from clients.

The requirements of the Personal Services Regulation and its related Health Standards and Guidelines apply to services which offer:

  • barbering
  • body and ear piercing (using guns or needles)
  • body wraps
  • branding
  • chemical hair colouring, straightening and curling
  • chemical peels
  • cosmetic cryotherapy
  • cryolipolysis (cool sculpting)
  • dermal jewelry anchoring
  • dermal filler injection
  • dermal rolling
  • earlobe stretching
  • electrolysis
  • esthetic cupping
  • eyebrow threading
  • face and body painting
  • facial and body waxing
  • facials
  • hair extension
  • haircutting and hairstyling
  • henna
  • lash and brow tinting
  • lash extension
  • laser and cosmetic tattoo removal
  • laser hair re-growth and restoration
  • laser hair removal
  • manicure
  • microblading
  • microderm abrasion
  • mud treatments
  • neuromodulator injection (botox)
  • pedicure
  • permanent make-up
  • scarification
  • shaving
  • skin exfoliation
  • spray tanning
  • tattooing
  • teeth whitening
  • tooth decoration
  • ultraviolet (UV) tanning (tanning beds)
  • vaginal rejuvenation

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Recreational Water

Keeps the public from getting sick when using recreational water by:

  • approving pool plans
  • inspecting pools and other water facilities to ensure water is safe and sanitary
  • teaching operators about proper pool maintenance
  • reviewing water sample results (local community health centres may accept water samples for testing for E. coli, total coliforms, and Pseudomonas)

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Risks: Indoor Air, Outdoor Air, Contaminated Sites

Responds to and investigates health risks from activities like sour gas wells, forest fires, and accidental releases of gasoline, pesticides, or other chemicals.

Reviews and makes recommendations to approving authorities regarding proposed land use developments (e.g., intensive livestock operations, industrial plants, or developments on contaminated sites).

Responds to complaints and investigates indoor air in residences, schools, malls, swimming pools, or other public places. Will also respond to and investigate complaints about outdoor air.

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Safe Food

Inspects public food facilities (e.g., restaurants, mobile food trucks, grocery stores, kitchens in daycares and nursing homes) to make sure food is prepared safely.

Applies Food Regulation requirements in public food facilities or operations to areas like:

  • bed and breakfast facilities
  • commercial caterers
  • community organization functions (when food is prepared for the public by volunteers)
  • convenience stores and fast food restaurants
  • restaurants, delis, and mobile food vendors
  • farmers’ markets (licensed by Alberta Agriculture) and their stallholders
  • food banks
  • food facilities in halls and churches that may be rented to the public
  • daycares, nursing homes, group homes, and other care facilities with over 10 clients that offer food service
  • grocery stores
  • private homes from which low risk home-prepared foods are sold
  • temporary food facilities at special events (e.g., fairs, festivals, exhibitions, carnivals, rodeos)
  • work-camp food facilities

This program offers guidance but will not apply Food Regulation requirements at private functions like:

  • bake sales when low risk foods are sold for charity
  • food prepared in a private home for family and guests
  • potlucks and other functions not open to the public

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Social Care

Reviews plans for new businesses and approves facilities as requested by Children's Services, Inspects many adult and childcare facilities routinely and follows up on complaints from clients or their families. May also provide education for staff in social care facilities.

Applies the requirements of various regulations under the Public Health Act and the CSA Standards in social care facilities including:

  • daycares and foster homes
  • drop-in centres and shelters
  • group family day homes and group homes
  • long-term care facilities, nursing homes, and seniors’ lodges
  • preschools and out-of-school care
  • playgrounds

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Pick-up Details:
Monday - Friday 8:30 AM - 4:30 PM

 

Cost:
Bacteria $10 Chem $25

 

Drop-off Days:
Tuesday - Wednesday

9:30 AM to 1:30 PM

Multiple Languages

Yes
View more information...

Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water.

For additional information,

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees may apply. See Hours of Operations for details.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Work Camps

Inspects work camps of all sizes, including camps that move around Alberta or stay in one place. This includes camps used for any type of business (e.g., oil exploration and development, logging, tree planting). Inspections check that food is safely prepared, water is safe to drink, sewage is properly treated and disposed of, and housing conditions are safe.

Teaches companies about requirements for work camps.

Investigates complaints from people living at work camps.

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health Program

Work to keep public places (e.g., restaurants, daycares, pools, rental properties, tattoo studios) safe. Tell people about health risks (e.g., unsafe water or housing). Make sure that the Public Health Act is being followed.

Our services include:

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.
View more information...

Equipment Loan Program

Due to COVID-19, service times may vary. Call to confirm.

Provides short-term loans of medical equipment for people who are recovering from surgery or need palliative care so they can live in their own homes. Equipment loans include:

  • wheelchairs, walkers, and canes
  • hospital beds
  • moveable toilets, raised toilet seats, and toilet armrests
  • transfer benches, bath seats, and grab bars

Service Hours

Sunday: 9:00 am - 5:15 pm.
Monday: 8:15 am - 8:15 pm.
Tuesday: 8:15 am - 8:15 pm.
Wednesday: 8:15 am - 8:15 pm.
Thursday: 8:15 am - 8:15 pm.
Friday: 8:15 am - 8:15 pm.
Saturday: 9:00 am - 5:15 pm.

Fees

A security deposit may be required.

Multiple Languages

Yes
View more information...

Fluoride Protection for Toddlers

Children only need to have a few teeth to start getting fluoride. Applications are given 4 times, once every 6 months. For eligibility information visit our website.

At the appointment:

  • The child sits on their parent's lap while staff apply fluoride on the child's teeth using a brush, which takes less than a minute.
  • The child can eat and drink right after the treatment.
  • The fluoride sticks to the teeth and protects them. It slowly wears off when the teeth are brushed.

If the child has asthma, bring his or her asthma reliever medicine to the appointment.
This provincial prevention service is available in all AHS (Alberta Health Services) zones.

Telephone

780-624-7260

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Fluoroscopy | 780-624-7518

Wait Times

Yes

Multiple Languages

Yes
View more information...

Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

780-624-7518

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Clinic day booked every 3 months.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Nephrology Clinic - Alberta Kidney Care - North

Services provided may include:

  • prevent and treat causes of kidney problems
  • keep kidneys working at their best
  • slow progress to end-stage kidney disease

The Rural General Nephrology Clinics are offered in some rural communities to help more people get service without having to travel. Clinics are offered in:

  • High Level
  • Grande Prairie
  • Peace River
  • Whitecourt
  • Westlock
  • St. Paul

Telephone

780-492-1867

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-624-7518

Service Hours

Sunday: 8:15 am - 4:30 pm.
Monday: 8:15 am - 9:00 pm.
Tuesday: 8:15 am - 9:00 pm.
Wednesday: 8:15 am - 9:00 pm.
Thursday: 8:15 am - 9:00 pm.
Friday: 8:15 am - 9:00 pm.
Saturday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Health Information - Access and Disclosure | 780-538-7152 (Peace River Community Cancer Centre), 780-624-7575

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-538-7152 (Peace River Community Cancer Centre), 780-624-7575

Service Hours

Monday: 8:45 am - 5:00 pm.
Tuesday: 8:45 am - 5:00 pm.
Wednesday: 8:45 am - 5:00 pm.
Thursday: 8:45 am - 5:00 pm.
Friday: 8:45 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-624-7575

Service Hours

Sunday: 7:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 7:00 am - 10:00 pm.

Fees

There is a fee for copies of health records.

Health Promotion Program | 780-624-7260

Multiple Languages

Yes
View more information...

Health Promotion Program

Teaches individuals, organizations and communities about making healthy lifestyle choices by:

  • building healthy public policy
  • creating supportive environments
  • strengthening community action
  • developing personal skills
  • reorienting health services

Topics include:

  • tobacco cessation
  • injury prevention
  • healthy eating
  • staying active
  • staying safe in the sun

Telephone

780-624-7260

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Healthy Beginnings | 780-624-7500

Service hours

Closed from 12:00 PM to 1:00 PM for lunch. 

Multiple Languages

Yes
View more information...

Healthy Beginnings

Provides nursing care and support which may include:

  • postpartum primary caregiver health assessment and infant assessment
  • breastfeeding support
  • infant feeding support
  • information about parenting and baby care
  • referrals to healthcare providers or community resources as needed.

You will be contacted after you are discharged from the hospital to arrange an initial assessment

Telephone

780-624-7500

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Alberta Kidney Care - North

Provides hemodialysis treatments (a process where the client’s blood is passed through a special filter that removes waste products and water).

Most people need 3 treatments every week. Each treatment lasts 4 hours.

Service Hours

Monday: 6:45 am - 7:00 pm.
Tuesday: 6:45 am - 7:00 pm.
Wednesday: 6:45 am - 7:00 pm.
Thursday: 6:45 am - 7:00 pm.
Friday: 6:45 am - 7:00 pm.
Saturday: 6:45 am - 7:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Home Care | 780-618-3451

Service hours

The Continuing Care Access team has a 24/7 voicemail option and operates the following hours:

Monday to Friday 8:15 am to 8:00 pm,

Saturday, Sunday and Statutory Holidays 8:15 am to 4:30 pm.

Multiple Languages

Yes
View more information...

Home Care

Home Care helps people who live at home and need support such as:

  • Care after surgery
  • Long-term care
  • Palliative care
  • Respite services

A case manager, who is usually a nurse, will meet with the clients and help decide what services will best support them.

Telephone

780-618-3451

Service Hours

Monday: 8:30 am - 4:45 pm.
Tuesday: 8:30 am - 4:45 pm.
Wednesday: 8:30 am - 4:45 pm.
Thursday: 8:30 am - 4:45 pm.
Friday: 8:30 am - 4:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Most services are covered for people with Alberta Health Care Insurance coverage, but there may be charges for services not covered by Alberta Health Care Insurance. Out of province clients looking for home care services in Alberta should inquire on any potential charges prior to obtaining services.

Hospitals | 780-624-7500

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-624-7500

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed for lunch between 12:30 PM - 12:30 PM

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

780-624-7260

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service provided to individuals age 18 years and older; who live, work or go to school in Alberta

Fees

This service is free of charge, for adults who live, work or go to school in Alberta.

Service hours

Closed for lunch between 12:00 PM - 12:30 PM

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

780-624-7260

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

Service hours

Closed for lunch between 12:00 PM - 12:30 PM

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

780-624-7260

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Eligibility

Students in Grades 1, 6, and 9

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Indigenous Health Liaison Services

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

780-624-7281

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Clients can self refer or be referred by family or friends.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Indigenous Wellness Core | 780-624-7281

Multiple Languages

Yes
View more information...

Indigenous Wellness Core

This program:

  • supports cultural awareness and sensitivity
  • help navigate patients through the healthcare system
  • referrals to addiction and mental health supports
  • monitors the health of the Indigenous population in northern Alberta

The program also:

  • helps Indigenous patients and families throughout their hospital stay
  • connects them to the health services and programs in their home communities
  • works within communities to create partnerships in areas of public health, prevention, promotion, and chronic disease management

Telephone

780-624-7281

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 780-624-7517

Service hours

Outpatient Collection site hours of operations:

Monday to Friday 8:00 AM - 4:30 PM

 

Closed Saturdays, Sundays and Statutory holidays.

 

Testing Laboratory hours of operation:

Monday to Friday 7:00 AM- 11:00 PM.

Saturday, Sunday and Statutory holidays 7:00 AM - 3:15 PM

Wait Times

Yes
View more information...

Laboratory Services

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

780-624-7517

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Linen & Environmental Services

Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.
Services include:

  • waste management
  • managing outside contracts (e.g. door mats, windows, pest control)
  • managing cleaning contracts for leased space
  • providing personal laundry services to north zone long term care clients at their request.

Telephone

780-624-7500

Fees

Personal laundry fees in effect for long term care clients.

Mammography | 780-624-7518

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mammography

Mammography is a type of x-ray to look for growths or changes in breast tissue.

Telephone

780-624-7518

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Medical Device Reprocessing

Provides clean or sterilized items for use in patient care including:

  • personal care items
  • instruments
  • surgical drapes
  • respiratory and anaesthetic supplies
  • some dental and home care supplies

Telephone

780-324-3730

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca

Additional Services:

Telephone

780-538-7360

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2 to 17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Occupational Therapy Services

Occupational Therapists apply knowledge and skills to collaborate with, assess, empower, and enable clients to:

  • learn new ways of doing activities
  • develop or regain skills
  • use devices, materials, wheelchairs, seating and other equipment to make life easier
  • adapt their environment
  • maximize their independence across their lifespan

Occupational Therapy helps to solve the problems that interfere with a person's ability to do the things that are important to them.

Telephone

780-624-7500

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Homecare Occupational therpay services are only available to Alberta residents. Outpatient services may have out of province client restrictions. Contact site for further information.

Fees

Fees may apply for some services, call for more information.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Operating Room and Recovery Room

Serving the community with emergent, urgent and elective surgery offered to pediatric and adult patients. Urgent / emergent surgical cases are done by scheduled evening staff, 7 days a week. Patients are monitored before being transferred back to the inpatient or day surgery units.

Procedures may include:

  • dental
  • ear nose and throat
  • general surgery
  • gynecology
  • obstetrics
  • orthopedics
  • ophthalmology
  • trauma

Telephone

780-624-7500

Referral Needed

Surgeon arranges date with booking clerk who will call you with the surgery date.

Pre-admission visits are arranged by the OR Booking Office as are surgical dates. The pre-admission visit is normally scheduled 1-2 weeks prior to surgery and the visit may be by phone or at the pre-admission clinic in the hospital dependent on patient medical consition and type of surgery planned.

Wait times

2 Weeks

Fees

Some procedures may not be covered by Alberta Health Care.

View more information...

Oral Health - Programs and Services

This program offers:

  • Targeted School Services: Fluoride varnish applications, oral health assessments and referrals, sealant applications, classroom education, and resource provision. These services are targeted to schools identified with students at oral health risk. Services may vary across the North Zone.
  • Preschool Program: Fluoride varnish applications, oral health assessments and referrals for eligible children 12-35 months old. Services may vary across the North Zone.
  • Community Education: Education for health professionals, community leaders, parent groups and other community groups to promote oral health. Information on fluoride and private well water sampling to determine fluoride levels available. Services may vary across the North Zone.

Telephone

780-624-7260

Patient Food Services | 780-624-7525

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-624-7525

Service Hours

Sunday: 6:30 am - 6:30 pm.
Monday: 6:30 am - 6:30 pm.
Tuesday: 6:30 am - 6:30 pm.
Wednesday: 6:30 am - 6:30 pm.
Thursday: 6:30 am - 6:30 pm.
Friday: 6:30 am - 6:30 pm.
Saturday: 6:30 am - 6:30 pm.

Patient Information | 780-624-7500

Service hours

Patient Information is available 24/7 - calls are forwarded outside of office hours.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-624-7500

Service Hours

Sunday: 7:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 7:00 am - 10:00 pm.

Pharmacy Services | 780-624-7519

Referral Needed

Yes
View more information...

Pharmacy Services

Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.

Telephone

780-624-7519

Referral Needed

a doctor's prescription is needed.

Physical Therapy Services | 780-624-7545

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy Services

Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:

  • pain and arthritis
  • work-related and traumatic injuries
  • lung and heart conditions
  • cancer
  • stroke, spinal cord issues, and Parkinson’s Disease

Telephone

780-624-7545

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting period is dependent on resources available at site as well as triage priority.

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply.

Prenatal Classes | 780-624-7260

Service hours

Days and times vary, please contact Public Health Centre for more information.

Wait Times

Yes

Multiple Languages

Yes
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Prenatal Classes

For more information visit our website at Prenatal – North Zone. Classes may be in the evenings or on Saturdays. Please be advised not all locations offer all services.

Services include:

  • prenatal classes
  • prenatal breast-feeding classes
  • information sessions are available through AHS public health
  • prenatal information sessions are offered via Zoom once a month
  • a chance to meet other people in the community expecting a baby
  • knowledge of what to expect during your labor and delivery
  • breathing and relaxation techniques
  • immunization and infant safety information
  • providing your support person with the skills to help with labor and delivery
  • increased breastfeeding knowledge
  • newborn and postpartum care
  • what resources are available for yourself and your newborn
  • answer questions about your pregnancy, diet, and childbirth plans

Telephone

780-624-7260

Service language options

Languages other than English in which this service may be delivered.

Wait times

It is important to register early because class sizes are limited. The 2nd trimester is ideal for learning.

Registration | 780-624-7500

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Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-624-7500

Service Hours

Sunday: 7:15 am - 11:00 pm.
Monday: 7:15 am - 11:00 pm.
Tuesday: 7:15 am - 11:00 pm.
Wednesday: 7:15 am - 11:00 pm.
Thursday: 7:15 am - 11:00 pm.
Friday: 7:15 am - 11:00 pm.
Saturday: 7:15 am - 11:00 pm.

Service hours

Please call for hours as they vary depending on the availability of the respiratory therapist.

Referral Needed

Yes

Wait Times

Yes
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Respiratory Therapy Clinic

Due to COVID-19, service times may vary. Call to confirm.

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

780-618-3440

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Referral Needed

Physician Order Required for all but education, Tobacco Cessation.

Can be a physician order, or a respiratory Requisition form. Submitted via fax

Wait times

Waiting period can be 1 - 8 weeks

Wait Times

Yes

Multiple Languages

Yes
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Respiratory Therapy Services - Pulmonary Function Testing

The outpatient clinic provides the following services and tests for Asthma, Chronic Obstructive Lung Disease and Sleep Apnea:

  • pulmonary lung function testing
  • spirometry
  • blood gases
  • home oxygen service
  • pulmonary rehabilitation class
  • smoking cessation education
  • tracheostomy care

Telephone

780-624-7545

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

3 Months

School Health Program | 780-618-3405

Multiple Languages

Yes
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School Health Program

Provides healthcare in schools.

Services include:

  • immunizations
  • education and consultations about contagious diseases

Telephone

780-618-3405

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Students in school.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

780-624-7260

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Security Services | 1-888-999-3770 (Protective Services Communications Centre)

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Security Services

Creates and maintains a work environment that is safe and secure for staff, patients and public members.

Telephone

1-888-999-3770 (Protective Services Communications Centre)

Service Hours

Sunday: 4:00 pm - 8:00 am.
Monday: 4:00 pm - 8:00 am.
Tuesday: 4:00 pm - 8:00 am.
Wednesday: 4:00 pm - 8:00 am.
Thursday: 4:00 pm - 8:00 am.
Friday: 4:00 pm - 8:00 am.
Saturday: 4:00 pm - 8:00 am.

Sexual Health Services | 780-624-7558

Multiple Languages

Yes
View more information...

Sexual Health Services

North Zone Sexual & Reproductive Health Clinics are only seeing clients in clinic, for the following concerns:

  • birth control and safer sex counselling
  • pregnancy testing and pregnancy options counselling
  • KNOWN STI and need treatment
  • contact to a known STI and need testing/treatment
  • symptoms of an STI
  • routine STI Screening
  • emergency contraceptive pill
  • vaccinations

Not all services are available at all locations. Contact each clinic to check what services they offer.

Telephone

780-624-7558

Service Hours

Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All teens, young adults and clients with barriers to accessing service (e.g., no Alberta Health Care, low income, or English is not first language)

Social Work | 780-624-7545

Service hours

No evenings, no weekends.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Social Work

Services may include:

  • refer and liaise with appropriate community and government agencies
  • collaborate with other healthcare providers (discharge planning, family conferences)
  • provide counselling and crisis intervention
  • provide information/education on important resources and legislation (e.g., Personal Directives, Guardianship, Trusteeship, Child Welfare and Protection for Persons in Care)

Telephone

780-624-7545

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or other healthcare provider must send in a referral.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech and Language Services

Services are for people who need help and may include:

  • pronouncing speech sounds
  • using words and sentences to communicate
  • using gestures, pictures, communication boards or speech devices to communicate
  • understanding and listening to spoken language
  • assisting adults to reuse written language after an illness or injury
  • speaking smoothly and easily (fluency, stuttering)
  • improving voice quality
  • eating, feeding and swallowing
  • consultation, follow-up and referral to other community services

Telephone

780-624-7545

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children 5 years and younger that are not accessing other publicly funded SLP service.

Wait times

The waiting list depends on the type of service. Wait time for non priority services can be up to 3-4 months.

Stroke Prevention Clinic | 780-624-7500

Service hours

Closed Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Stroke Prevention Clinic

Services include:

  • individual and group education sessions related to stroke, lifestyle, and risk factors**
  • telehealth appointment sessions- consultations with stroke neurologist, patient education
  • referral to other healthcare professionals or programs as required

** Sessions available at Fort McMurray and Grande Prairie only.

Telephone

780-624-7500

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligible clients include:

  • those who have had stroke or transient ischemic attack (TIA)
  • those who are high risk for stroke or TIA

Wait times

Estimated wait time will be provided when appointment time is booked.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Stroke Rehabilitation Services

This clinic sees patients affected by a stroke that results in impairment or disability, who have ongoing rehabilitation needs.

Telephone

780-624-7545

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

1 Months

Switchboard | 780-624-7500

Service hours

Switchboard is answered 24/7. Oustide of office hours calls are forwarded.

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-624-7500

Service Hours

Sunday: 7:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 7:00 am - 10:00 pm.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Therapeutic Recreation Services

Due to COVID-19, service times may vary. Call to confirm.

Therapeutic recreation is important to a person's quality of life. With this in mind, this service:

  • uses recreation and leisure as the primary modality to improve, maintain or prevent decline of physicial, social, cognitive, and emotional health
  • interventions are enjoyable, meaningful, focused and based on individual preferences, values and strenghts
  • strives to remove barriers to recreation and leisure participation
  • enables clients to continue to pursue their recreational and leisure interests/activities
  • addresses social needs to help prevent isolation and loneliness
  • helps client adjust to a placement and changes in health

Telephone

780-624-7538

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals can be received from family physicians, Home Care, or other Allied Health professionals.

Eligibility

Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.

Traffic Safety | 780-624-7500

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Traffic Safety

Community Health Services staff, local RCMP and local traffic safety partners work together to improve the wear rates of seat belts and child safety seats and support safe driving.

Telephone

780-624-7500

Travel Health Services | 780-624-7260

Service hours

Hours vary for Travel Services.  Please call clinic.

Closed for lunch between 12:00 PM - 1:00 PM

Wait Times

Yes

Multiple Languages

Yes
View more information...

Travel Health Services

The Edmonton and Calgary clinics are currently closed.

If you are seeking immunization services, please contact a private travel health clinic, your doctor or local pharmacist.

If you are a post-secondary healthcare student seeking immunization and / or a tuberculin skin test for your healthcare training program, please contact your educational institution to confirm if provincially funded immunizations are available through this institution. Alternatively, you can contact a private travel health clinic, your doctor or local pharmacist to obtain immunizations for a fee.

Please note:ROUTINE CHILDHOOD IMMUNIZATIONcontinues to be offered through community health centres / public health offices, at this time. Please call your local community health centre/public health office, for information.

Telephone

780-624-7260

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary for an appointment.

Fees

There are fees associated with Travel Services and may range from an average of $48.00 to $200.00 per person.

Tuberculosis Testing | 780-624-7500

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

780-624-7500

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Ultrasound | 780-624-7518

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-624-7518

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Volunteer Resources | 780-538-7341 Grande Prairie , 780-618-3418

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-538-7341 Grande Prairie , 780-618-3418

Service language options

Languages other than English in which this service may be delivered.

Well Baby Clinic | 780-618-3405

Wait Times

Yes

Multiple Languages

Yes
View more information...

Well Baby Clinic

Provides immunizations for babies and young children.

Services include information about:

  • breastfeeding
  • normal sleep patterns
  • child growth and development
  • nutrition
  • child safety

New mothers are also offered postpartum depression screening.

For more information please visit Immunize Alberta.

Telephone

780-618-3405

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

14 Days
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