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 General Information

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 Other services

Wait Times

Yes
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Breathe Easy Program - Pulmonary Rehabilitation

Clients learn:

  • how to use their medicine properly
  • how to cope with feeling such as fear, anger, or stress
  • how to make healthy food choices
  • why exercise is important

Clients also take part in exercise sessions that include:

  • a warm-up and stretching
  • breathing techniques
  • muscle strengthening and free weights
  • walking
  • stationary bicycle and treadmill

Visit our website

Telephone

403-396-7075

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Communicable Disease Control | 1-855-444-2324

Multiple Languages

Yes
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Communicable Disease Control

Under the authority of the Medical Officer of Health, the program is responsible to prevent and control communicable diseases (CD) which are notifiable (under the Communicable Disease Regulations of the Public Health Act of Alberta). Strategies to do this include:

  • preventing infection through teaching and prophylaxis (including immunization)
  • limiting the spread of infections by timely investigation and follow-up of notifiable CD incidents and putting protective measures in place
  • providing epidemiologic data for reporting and public health response measures
  • continuous monitoring and surveillance of CDs in the community so they may be found and responded to before people get sick or there is a disease outbreak

Additional Information:

Telephone

1-855-444-2324

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Community Health Centres | 403-356-6300

Service hours

Saturday Hours: variable, please call for details

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
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Community Health Centres

Provide people with information to make healthy choices, and opportunities to learn from and support each other to improve their quality of life. Community - based health programs can be accessed through any Community Health Centre (public health site).

Community based health programs work in the community to protect, promote, prevent, rehabilitate, support, and treat. The following services are available directly or through referral by contacting any Community Health Centre in the Central Zone:

  • clinics and Immunization
  • environmental public health
  • immunization clinics including influenza and international travel
  • ostomy clinics
  • mobility clinics such as walkers
  • education, consultation & counselling
  • genetics counselling
  • seniors' support and counselling
  • mental health counselling
  • nutrition consultation
  • breastfeeding counselling
  • oral health consultation
  • school programs for health promotion
  • sexual health consultation
  • food safe, water analysis
  • asthma education
  • tobacco reduction
  • injury prevention
  • addiction services - information, prevention and treatment
  • oral health services
  • early intervention program services

Support and Allied Health services include:

  • public health inspections
  • public health nursing and home care services
  • pediatric rehabilitation and outreach services (e.g. occupational therapy, physical therapy, speech language pathology, audiology services)
  • palliative care
  • follow up and support for moms and early discharged newborns
  • continuing care placement coordination
  • home IV therapy
  • communicable disease control
  • Alberta Aids to Daily Living
  • respiratory services
  • hospital discharge planning
  • healthy communities facilitation

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 8:00 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are required for some programs. Clients should call the local Community Health Centre (Public Health site) for details.

Eligibility

Varies, depending on service required.

Wait times

Waiting time varies depending on service required.

Fees

There are fees for some of the health services offered and clients are advised of fees when calling the Community Health Centre (Public Health site).



Fee Reductions

Fee reductions offered for some services, depending on the program/service.

Dental Outreach of Red Deer Program | 403-356-6302 (request the DOoR program contact)

Service hours

2021-06-15: This service temporarily not available due to COVID-19.

Some evening apointments are available by request

Multiple Languages

Yes
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Dental Outreach of Red Deer Program

Services offered are income eligible and include:

  • free dental treatment services (ie. x-rays, fillings, extractions)
  • free prevention services (ie. sealants, fluoride, cleanings)
  • free education to reduce risk of cavities

Telephone

403-356-6302 (request the DOoR program contact)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility is ages 5 to 18 years with urgent dental needs and is determined by income (take home) for family size. Clients will be asked to provide proof of income (i.e. pay stubs, notice of assessment)

Service hours

Pick-up Details:
Monday - Friday 8:30 AM - 4:30 PM

 

Drop-off Days:
Tuesday - Wednesday

Before 2:00 PM

Multiple Languages

Yes
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Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Service language options

Languages other than English in which this service may be delivered.

Health Promotion | 403-356-6300

Service hours

Open from 12:00 PM to 1:00 PM during lunch hour.

Multiple Languages

Yes
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Health Promotion

Working collaboratively with our partners, we facilitate strategic direction setting, leverage data and supports, and increase capacity for wellness. We connect stakeholders to professional learning opportunities and relevant resources to assist groups in working towards healthier outcomes in their communities. The Health Promotion team can connect with schools and communities in a variety of ways. Some examples are:

  • Work in partnership with schools and communities on health promoting initiatives.
  • Assist with bringing people together to assess strengths, needs and priorities of schools and communities.
  • Facilitate conversations to support communities as they create a vision, terms of reference or action planusing a health equity approach
  • Bring data to schools and communities to help inform their decisions
  • Develop healthy policy.

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Open from 12:00 PM to 1:00 PM during lunch hour.

 

 

Multiple Languages

Yes
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Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human Papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-356-6333

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 18 years and older

Service hours

Open from 12:00 PM to 1:00 PM during lunch hour.

 

Multiple Languages

Yes
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Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-356-6333

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 2 months to 5 years

Service hours

Closed from 12:00pm - 1:00pm

 

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Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-356-6333

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Eligibility

Students in Grades 1, 6, and 9.

Wait Times

Yes

Multiple Languages

Yes
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Nutrition Counselling - Adult

The majority of nutrition counselling occurs on an individual basis, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca

Additional service:

Nutrition Counselling (Dietitian) - Alberta Healthy Living Program

Telephone

403-309-2810

Service Hours

Monday: 8:30 am - 2:00 pm.
Tuesday: 8:30 am - 2:00 pm.
Wednesday: 8:30 am - 2:30 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
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Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Office of the Medical Officer of Health | 403-356-6300 Switchboard

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Office of the Medical Officer of Health

The MOH is responsible for:

  • The overall health of Albertans
    monitoring and reporting (to the public and to the Health Authority Board) on the health status of the population. This is done through health and disease surveillance. Advocate for changes in policy that will improve the health of residents (e.g., smoking by-laws, bicycle trail systems, intersection safety and red light campaigns).
  • Communicable Disease Control
    Works to control the spread of communicable diseases and manage outbreaks. Also responsible for STD and TB follow-up and control, and for infection control in the community. For immunization information visit https://www.immunizealberta.ca/
  • Safe and Healthy Environments
    Gives direction to Environmental Health service programs to ensure food safety, safety and minimum standards for housing, daycares, swimming pools, etc. and to programs that promote healthy physical environments. Report a concern or request service from AHS EPH (Environmental Public Health) at https://ephisahs.albertahealthservices.ca/create-case/
  • Chronic Disease and Injury Prevention
    Responsible for chronic disease prevention (heart disease, obesity, stroke) for injury prevention, healthy aging, and preventing low birthweight in babies
  • To ask a question or send a message about a government program or service: Alberta Health, visit https://www.alberta.ca/contact.cfm#jumplinks-3.

Medical Officer of Health | Alberta Health Services

Telephone

403-356-6300 Switchboard

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Oral Health Program | 403-356-6300

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch.  Hours of operation stated are for Reception for information on service delivery and if appropriate to make an appointment.

Wait Times

Yes

Multiple Languages

Yes
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Oral Health Program

The standard services offered are:

  • Fluoride Varnish Program for School Children
  • Fluoride Varnish Program for Preschool Children
  • Dental Sealant Program for School Children
  • Information, education and health promotion to increase Albertans’ ability to maintain and improve their family’s oral health

The DOoR program at Red Deer Johnstone Crossing Community Health Centre provides:

  • urgent dental treatment for children with visible tooth decay, pain, broken teeth and signs of infection.

NEW Interactive Fluoride Protection for Toddlers Tool

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 8:00 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.
Saturday: 8:30 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Services targeted to:

  1. Fluoride Varnish Program for School Children: Kindergarten, Grade One and Two from selected schools
  2. Fluoride Varnish Program for Preschool Children 12 – 35 month-old are eligible upon meeting specific criteria.
  3. Dental Sealant Program for School Children: Grade One and Two from selected schools.

Wait times

Based on time and availability.

Service hours

Closed from 12:00 PM to 1:00 PM for lunch. Hours of operation stated are for Reception for information on service delivery and if appropriate to make an appointment.

Multiple Languages

Yes
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Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 8:00 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.
Saturday: 8:30 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

Wait Times

Yes

Multiple Languages

Yes
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Public Health Breast Pumps

Breast pumps are available for short term loan at Community Health Centres. Contact your local Community Health Centre for details.

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Priority is given to mothers with babies with health concerns and / or have difficulty breastfeeding.

Wait times

Wait time varies depending on availability of breast pumps.

Fees

There is a minimal fee for the breast pump kit for use with a breast pump.



Fee Reductions

The fee for a breast pump kit may be waived

Service hours

If the baby is two weeks of age or younger and it is a weekend call the public health nurse in Red Deer (403) 356-6363. If concerned about an older babies evenings and weekends call HEALTHLink.

Multiple Languages

Yes
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Public Health Breastfeeding Support Services

Public Health offers breastfeeding support and education through prenatal education, telephone counseling and in-person contacts. Public Health Nurses respond to questions and concerns about infant feeding.

After the birth of a baby, a Public Health Nurse contacts the family to inquire about how their baby is feeding; and to offer information, support and services.

Services may include assessment and support primarily from a public health nurse who may or may not be an International Board Certified Lactation Consultant. Parents will be informed of the option for support from a local lactation or general parent support group where available.

Telephone

403-356-6363

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Public Health Nursing | 403-356-6300

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Public Health Nursing

The four areas that are covered by public health nurses include:

  • maternal, child and family health
  • communicable disease control
  • school health
  • health promotion

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Fees

There are fees for prenatal and postnatal classes.



Fee Reductions

Fees may be different for prenatal education if you qualify as a low-income family. Call for more information.

Service hours

Individual service may be available during the above hours of operation.

Multiple Languages

Yes
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Public Health Parent and Baby Drop In Services

Contact your local Community Health Centre for service options or to speak with a public health nurse. Information provided may include:

  • breastfeeding and infant feeding
  • healthy eating
  • parenting
  • growth and development
  • injury prevention
  • diseases and immunizations

Information and support may be offered in one-to-one, and/or group sessions so parents can connect with other parents and caregivers.

Telephone

403-356-6363

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 8:00 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Saturday hours are variable, please call to confirm.

Multiple Languages

Yes
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Public Health Postnatal Services

Services are offered to parents who:

  • have been discharged with their baby
  • have been discharged while their baby is still in the hospital
  • are adopting
  • have chosen adoption for their baby
  • had a stillborn baby
  • are dealing with loss due to a neonatal (newborn) death

Public health nurses contact families within 48 hours after discharge from the hospital. Services are offered according to the situation and discussion with the family and may include health assessments of the newborn, mother and family; information about what to expect and when to seek medical attention; feeding support and referrals to community services.

Telephone

403-356-6363

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 8:00 pm.
Wednesday: 8:30 am - 8:00 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Parent who delivered a baby and / or experienced perinatal loss.

Parent(s) with babies from birth to 2 months.

Service hours

Closed 12:00 PM to 1:00 PM for Lunch.  Hours of operation stated are for Reception for information on service delivery and if appropriate to make an appointment.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Eligibility

Alberta Health Services (AHS) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Tuberculosis Testing | 403-356-6300

Service hours

Open from 12:00 PM to 1:00 PM during lunch hour.

Wait Times

Yes

Multiple Languages

Yes
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Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

403-356-6300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions / therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

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