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 General Information

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 Other services

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psychological, emotional, spiritual, financial, and the violation of rights and can happen in any relationship that is based on intimacy, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access DART and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary.

DART services are provided while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility and are confidential, nonjudgmental, and choice-based. Once the referral is initiated, a DART responder will connect with the individual either in-person or over the phone to conduct further assessment and provide the following services based on the their needs:

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel
  • transportation from AHS or Covenant Health facility to safe accommodations
  • follow-up support This service is provided by AHS and AHS contracted service providers.

This service is provided by AHS and AHS contracted service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Adult Day Program | 403-995-2600

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Day Program

Provides up to 6 hours of wellness program. The program offers:

  • activities, recreation, and exercises
  • blood pressure and weight monitoring
  • help with medication
  • basic personal care
  • rest breaks
  • meals and snacks

Telephone

403-995-2600

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a Home Care Case Manager is needed.

Eligibility

Must be a Home Care client over the age of 18.

Wait times

Wait time depends on how urgent the referral is.

Fees

May be a charge for a meal and snack. Client is responsible for transportation arrangements and costs.



Fee Reductions

May be eligible for cost share based on annual income.

Calgary Rural Diabetes Program | 844-445-5588 (Referral phone)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Calgary Rural Diabetes Program

This service may provide:

  • diabetes education/counselling in a virtual group setting
  • one-to-one appointments with nurses and dietitians, which include an overview of the disease, complications, medications, exercise, and nutrition

Telephone

844-445-5588 (Referral phone)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

A1C greater than 6.5 %

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiology - Electrocardiogram Services

Provides ECGs to diagnose possible heart conditions. Cardiologists and the Internal Medicine department reviews the results and sends a report to the referring / ordering doctor.

Telephone

403-995-2669 (Lab)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cast Clinic | 403-995-2600

Multiple Languages

Yes
View more information...

Cast Clinic

This service provides:

  • assessment, treatment and follow up of orthopedic injuries
  • may involve application and removal of casts, braces or other orthopedic devices
  • offers follow up by an orthopedic surgeon or family doctor with an interest in orthopedics

Telephone

403-995-2600

Service Hours

Wednesday: 8:00 am - 11:30 am.

Service language options

Languages other than English in which this service may be delivered.

Fees

There may be costs for splints, braces or other items not covered by Alberta Health.

Service hours

Closed for lunch 12:00 pm to 1:00 pm

Evening hours vary by clinic location

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Addiction and Mental Health Services - Rural

Working across the lifespan, clinicians work with individuals and families to identify goals of treatment as they relate to Addiction and Mental Health concerns.

Other services include:

  • geriatrics (for individuals with cognitive decline)
  • outreach
  • urgent mental health care walk in ( times vary ) at Cochrane, Canmore, Banff and Airdrie Urgent Care Centers, Okotoks

Telephone

403-995-2712

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 8:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to individual who:

  • present with moderate to severe mental health symptoms
  • would like to change their relatonship with substance use

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Health Centres | 403-943-5465 immunization appointments only, 403-995-2600 or 811 for immunization appointments only

Service hours

Open alternate Saturdays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Health Centres

Community Health Centres provide a wide range of health services, which may include:

Telephone

403-943-5465 immunization appointments only, 403-995-2600 or 811 for immunization appointments only

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Contact our booking clerk between 8:00 am to 4:00 pm. Clinics run at various times and locations all around the Calgary Zone.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Pediatric Asthma Service

Non-urgent referrals for asthma education. In person or virtual education appointments for children and their families with mild to moderate asthma that includes a customized Asthma Action Plan for every patient. A breathing exercise (simple spirometry) for children 6 years of age and older will be scheduled as required.

Telephone

403-943-9139

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children from 2 years to 18 years of age. Children 6 years of age and older may also have a breathing test (simple spirometry) as required.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Pick-up Details:
Monday - Friday 8:15 AM - 4:30 PM

 

Drop-off Days:
Monday

Before 3:00 PM

Multiple Languages

Yes
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Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Telephone

403-995-2600 ext. 3

Service language options

Languages other than English in which this service may be delivered.

Service hours

Urgent Care Monday to Sunday, 8:00 AM to 10:00 PM.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-995-2681

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-995-2661

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-995-2661

Service Hours

Monday: 10:15 am - 6:30 pm.
Tuesday: 10:15 am - 6:30 pm.
Wednesday: 10:15 am - 6:30 pm.
Thursday: 10:15 am - 6:30 pm.
Friday: 10:15 am - 6:30 pm.

Fees

There is a fee for copies of health records.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-995-2600

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 18+ years

Service hours

Open every other Saturday.

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-995-2600

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 8:30 pm.
Thursday: 8:00 am - 8:30 pm.
Friday: 8:00 am - 4:15 pm.
Saturday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

Service hours

Open alternating Saturdays.

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-995-2600

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 8:30 pm.
Thursday: 8:00 am - 8:30 pm.
Friday: 8:00 am - 4:15 pm.
Saturday: 8:00 am - 4:15 pm.

Eligibility

Students in Grades 1, 6, and 9

Laboratory Services | 403-995-2669 (Lab)

Service hours

This lab will serve hospital inpatient, Ambulatory Clinic patients, by physician or clinic referral only.

Monday to Friday 8:00 AM - 5:00 PM
Closed Saturdays, Sundays and Statutory holidays.

Patient Service Centres offer both appointment and walk-in services for all patients that require lab work. Book online at https://qme.dynalife.ca/ or call 1-877-702-4486 to make an appointment.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

403-995-2669 (Lab)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Lactation Services | 403-995-2600

Service hours

Some weekend appointments may be available. Please call to book.

Closed on Statutory Holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Lactation Services

Offers breastfeeding / chestfeeding support to:

  • parents who have breast/chest concerns e.g. latching, sore/painful nipples, yeast, mastitis, milk supply, pumping, weaning
  • babies with tongue-ties, yeast, latching problems, slow weight gain, failure to thrive
  • prenatal counselling regarding nipple concerns, concerns with breast/chestfeeding, breast surgery, concerns with breast/chestfeeding previous children or need support

A breast / chestfeeding resource for doctors and healthcare providers.

Telephone

403-995-2600

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Telephone access to interpreters.

Wait times

1 Days

May not be available on the weekends.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric

Services provided for:

  • optimizing growth
  • allergy and food intolerances
  • iron deficiency anemia
  • inappropriate diets for age
  • eating and feeding difficulties
  • nutrient deficiencies secondary to restricted diets

Telephone

403-955-7294

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

18 years and younger.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Oral Health - Preventative Dental Services | 403-955-2662 (Fluoride Varnish Line)

Multiple Languages

Yes
View more information...

Oral Health - Preventative Dental Services

Our goal is to improve the oral health of people of all ages, in Calgary and its surrounding areas. A healthy mouth is an important piece in a person's overall health. Healthy teeth and gums support good nutrition, speech, growth, development, learning, and social development.

Services include:

Health Promotion Campaign

Telephone

403-955-2662 (Fluoride Varnish Line)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Orthopedic Services - Outpatients

Our clinic offers a multi-disciplinary team approach to provide a holistic care to your musculoskeletal health.

Telephone

403-995-2600

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For patients with Musculoskeletal disease / injuries / traumas.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Patient Information | 403-995-2600

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-995-2600

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Preschool Oral Health Services | 403-955-2662, 403-995-5424

Service hours

Please call clinic for hours of operation for this program.

Multiple Languages

Yes
View more information...

Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Telephone

403-955-2662, 403-995-5424

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website:Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

Registration | 403-995-5397

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Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-995-5397

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy - Rural

This service includes:

  • monitoring airway health
  • providing diagnostic testing ( i.e.spirometry assessments, with Respirologist interpretation; blood gases )
  • supporting rural community clients with life support equipment ( e.g., ventilators )
  • offers education for patients and their families on asthma, COPD, tobacco reduction
  • supporting the Alberta Aids to Daily Living home oxygen assessments
  • also support clients in a home living environment, unable to access outpatient services

Telephone

403-652-0115

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

16 years and older.

Wait times

4 Weeks

An estimated wait time will be provided at the time of appointment booking.

Service hours

Dietitian appointment times may vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Rural Nutrition Counselling - Adult

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service is available to rural communities only.

Additional Services:

Telephone

403-956-1485

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Rural Pediatric Allied Health

What Families Can Expect:

  • families and caregivers are actively involved
  • we want to understand what's important to your child and family (what matters to you) e.g. daily routines, family and friends, activities you enjoy
  • services are goal-driven; starting and continuing services is based on having functional reasons/goals for rehabilitation
  • the length of service will vary. It is based on a child's needs and goals, and the availability of local programs
  • services may be time limited. Teams address child and family needs within available resources
  • services may be in-person, by phone, or videoconference. They may be in a group or one to one
  • we will talk with you about next steps. You and your child will be supported to move to the next developmental stage or between providers and services
  • assessment is part of rehabilitation. It comes in many forms. The purpose is to understand your child's strengths and needs. This guides the (rehabilitation) care plan
  • we will work together with you and other providers
  • therapy may look like ‘play’, depending on your child’s age
  • we will work with you to find home ideas that fit with your life
  • we want to know if the (rehabilitation) care plan is not working for your child or family
  • we want to know if things are getting in the way of rehabilitation e.g. travel, health, other family needs
  • AHS Translation / Interpretation services are available.

Program Description:
Your child may need help from more than one type of service. The care team works with children, youth and families to support participation in activities that are important to you. Working together helps everyone to focus on your biggest priority for your child and family. Supports provided are related to (neuro)developmental and / or medical conditions.
Services are provided for children and youth with a variety of needs. For example:

  • hearing (e.g. responding to sounds, noise, voices, words)
  • moving (e.g. sitting, crawling, walking, coordination)
  • using hands (e.g. playing with toys, using utensils)
  • taking care of self (e.g. dressing, toileting, doing chores, sleeping)
  • equipment needs (e.g. wheelchair, walking aides, adaptive aides)
  • physical symptoms (e.g. muscle/joint tightness, head shape, sensitivity to noise or touch)
  • managing emotions (e.g. behavior, becoming overwhelmed)
  • communication (e.g. understanding directions, babbling, using words and sentences)
  • clear speech (e.g. being understood by others, stuttering, voice quality)
  • feeding and swallowing (e.g. coughing, gagging, choking, choking, psychosocial factors impacting mealtime routines and feeding relationships, limited/restricted diet)

More advanced feeding supports are available (Okotoks location only) for babies and children with developmental, neurological, and medical conditions requiring a coordinated approach (e.g. medical instability or risk of deterioration, safety risk, aversion to oral feeding, disturbances in oral intake leading to nutrition/hydration risk)
This team will do their best to find ways to help everyone on the team, including the child / youth, their parents and the family.

Telephone

403-995-2638

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Services are available for children and youth from birth to 18 years of age.

  • Children birth to five years of age (the early years): a broad range of health and developmental services are offered. We focus on the early years and early intervention to try to prevent health complications and improve long-term health and wellbeing.
  • Children and youth 6 to 18 years: specific, health-focused services are offered when a child has a significant change in their medical or (neuro)developmental condition; or due to injury, medical intervention, surgery, or illness.

Wait times

New referrals are typically booked within 4 weeks.

School Health Program | 403-944-7200, 811 (immunization appointments only), 403-995-2600

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School Health Program

This service offers:

  • public health nursing to support all schools in the Calgary Zone
  • public health nursing assists school communities with health resource navigation and partners with school communities to promote health and develop strong, supportive communities
  • school aged immunizations through school-based programs. Routine immunization programs occur in grades 1, 6 and 9

Telephone

403-944-7200, 811 (immunization appointments only), 403-995-2600

Eligibility

School communities (students, staff and families) in the Calgary Zone requiring routine school immunization, health promotion, disease and injury prevention.

Service hours

The Health Clinic is temporarily offering limited appointments. By appointment only, please call clinic to schedule.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Sexual and Reproductive Health - Clinical Services

Urban Calgary Sexual & Reproductive Health Clinics offer the following services:

  • birth control information, prescription & free supplies
  • IUD & contraceptive implant (Nexplanon) insertions & removals*
  • STI testing & treatment
  • STI treatment for contacts
  • emergency contraception (including emergency Copper IUD insertion)
  • pregnancy testing and options support (parenting, abortion & adoption)
  • HIV Pre-Exposure Prophylaxis (PrEP) prescriptions*
  • Pap tests
  • care after a sexual assault
  • post-abortion check-ups
  • HPV vaccination

*These services generally require a pre-booked appointment ( in-person or phone consultation )

Telephone

403-995-2600 ext. 6

Service language options

Languages other than English in which this service may be delivered.

Eligibility

We are a youth-friendly clinic and will see people that fit into one or more of the following categories:

  • are 29 years old or younger
  • have no Alberta Health Care
  • can't afford birth control
  • need a translator
  • need special services (HIV PrEP, pregnancy options support, emergency contraception, diaphragm fittings)
  • have a need for our services that they can't meet elsewhere

Eligibility for The Summit: Marian & Jim Sinneave Centre for Youth Resilience, opening 04 April 2023. People 24 years and younger.

Eligibility for Okotoks Health and Wellness clinic: All teens and young adults and any person with barriers to service (e.g., no Alberta Health Care, low income, or English is not first language).

Wait times

An estimated wait time will be provided at the time of appointment booking.

Switchboard | 403-995-2600

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-995-2600

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Tuberculosis Testing | 403-995-2600

Wait Times

Yes

Multiple Languages

Yes
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Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

403-995-2600

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Urgent Care Services | 403-995-2600

Service hours

Open 7 days a week, including statutory holidays.

Wait Times

Yes
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Urgent Care Services

Urgent care services are for people who have unexpected but non-life-threatening health concerns that usually require same-day treatment. Some examples include broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

All patients are seen according to the urgency of their health condition, with the sickest patients being seen first.

For more information please call Health Link by dialing 811

In case of emergency dial 911

Telephone

403-995-2600

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Wait times

Patients are triaged and seen in order of medical priority.

Urgent Mental Health | 403-995-2600

Service hours

This location offers both assessment and single-session therapy.

Wait Times

Yes

Multiple Languages

Yes
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Urgent Mental Health

Urgent mental health services are available with no appointment through the Urgent Care department. Individuals need to go through triage and register with Urgent Care. Please note there is no psychiatrist on call and clinicians are not able to make medication changes.

Urgent Mental Health conditions may include:

  • depression
  • anxiety
  • thoughts of suicide or harming oneself
  • overwhelming stress
  • addictions
  • other situations that cause a person to be in crisis

Hours and services may vary by location. Please select the location you are seeking to determine hours and whether both mental health assessment and single session therapy are offered.

Telephone

403-995-2600

Service Hours

Monday: 10:00 am - 6:15 pm.
Tuesday: 10:00 am - 6:15 pm.
Wednesday: 10:00 am - 6:15 pm.
Thursday: 10:00 am - 6:15 pm.
Friday: 10:00 am - 6:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

The waiting period is dependent on the demand for service.

Volunteer Resources | 403-933-6564

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-933-6564

Service language options

Languages other than English in which this service may be delivered.

Well Child Services | 403-944-7200, 811 (immunization appointments only), 403-995-2600

Service hours

Open alternate Saturdays.

Multiple Languages

Yes
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Well Child Services

Provide appointments for:

  • routine vaccination (2, 4, 6, 12, 18 months and 4 years of age)
  • health education, health promotion and support for parents related to adjustment to parenthood, breastfeeding, infant feeding, nutrition and healthy eating, normal growth and development, etc.
  • health assessment and screening to identify health concerns
  • information and referral to community services, and community partnerships

There are 20 Community Health Centres (7 urban and 13 rural) across the Calgary Zone.

Telephone

403-944-7200, 811 (immunization appointments only), 403-995-2600

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Families with infants and / or children aged 2 months to 5 years of age requiring routine well child appointments.

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