Finding what you are looking for
Setting Up MyHealth Records
Managing your MyHealth Records Account
Closing Your Account
Sharing Your Records
Problems with Tools
Understanding health content
Types of content
Using MyHealth Records
Understanding MyHealth Records Tools
Results, Reports and Readings
Tools and Settings
Getting information into your MyHealth Records
For Healthcare Providers
Diagnostic Imaging Reports
Understanding security & privacy
Access to my information
How to keep your information private and secure
Understanding MyHealth Records User Agreement
It is possible that the person you are sharing your record with could discuss or show your information with or to another person. It is important to only share access to your record with someone you trust.
What should I know about passcodes?
When you send someone (the Recipient) an invitation to view your record, you need to enter a passcode. Choose a passcode between 6 to 10 characters. You can use numbers and uppercase or lowercase letters. Do not use special characters such as #, %, or punctuation.
The person you are sharing your record with needs to enter a passcode to accept your invitation. To keep your invitation secure, do not email the passcode and do not share the passcode with other people. Share your passcode with the Recipient in another way, such as a phone call. If you forget the passcode, you need to resend your invitation with a new passcode.
What levels of access (Sharing Level) can I choose when sharing my record with someone?
Only choose the level of access you feel comfortable sharing. You can change someone's level of access to your record at any time.
How do I share My Personal Records with more than one person?
You need to send separate invitations to each person that you would like to share your record with.
Only share access to your health information with someone you trust.
How do I accept an invitation to view someone’s record?
Invitations to view someone’s record are sent by an email from MyHealth Records. Follow the instructions in the email invitation to access a record that someone shared with you. Only accept an invitation if you know the person and feel comfortable having access to their health information.
Do not share this invitation with another person.
Do not discuss or show someone's health information with or to other people if you do not have their permission.
I received an invitation to view someone’s record, and the invitation is now expired.
The person who shared their record with you needs to send you a new invitation, with a new passcode, so you can view their record.
I sent an invitation to someone so they can view My Personal Records, and the invitation is now expired.
You need to send a new sharing invitation, with a new passcode, to the person you are sharing your record with.
How do I cancel an invitation I sent to someone to access My Personal Records?
I could not find a sharing invitation in my email.
Check your email account’s junk folder. If you cannot find the invitation, contact the person who sent you the invitation to make sure they sent it to the correct email address.
How can I change the access level that someone has to My Personal Records?
Remember, only choose the level of access that you feel comfortable sharing. You can change someone's level of access to your record at any time.
How do I remove someone’s access to My Personal Records?
How do I remove my access to someone’s record?
The person who has invited you to access their record (the Record Owner) needs to remove your access to their record.
I shared my record with someone. Can they share my record with another person?
No. A person can only share their own record.
It is possible that the person you have shared your record with could discuss or show your information to another person. It is important to only share access to your record with someone you trust.
Can I see what my level of access is on a record that someone shared with me?
No. You can ask the person who shared their record what level of access you have.
How do I connect health monitoring and fitness devices to a record that someone shared with me?
You can only connect health monitoring and fitness devices (such as Fitbit, Garmin) to your own record.
How can I see a list of the records that I can access?
The All Records page shows a list of the records you can view in My Personal Records.
How do I know which person’s record I am viewing if I have access to more than one record?
If you are using a desktop computer: the name of the person whose record you are viewing is highlighted in grey.
If you are using a mobile device with a small screen: the name of the person whose record you are viewing appears at the top of the screen.
When you log in to My Personal Records, you will start on the record of the person you were viewing when you logged out of your last My Personal Records session. Always make sure you are viewing the correct record before you add or change information.
Can I see a history of who has accessed or made changes to a record?
You can only see a history of who has accessed or made changes to your own record.
To see who has accessed or made changes to your record:
How can I see who I have shared my record with or who I have invited to access my record?
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This material is not a substitute for the advice of a qualified health professional. This material is intended for general information only and is provided on an "as is", "where is" basis. Although reasonable efforts were made to confirm the accuracy of the information, Alberta Health Services does not make any representation or warranty, express, implied or statutory, as to the accuracy, reliability, completeness, applicability or fitness for a particular purpose of such information. Alberta Health Services expressly disclaims all liability for the use of these materials, and for any claims, actions, demands or suits arising from such use.