Finding what you are looking for
Setting Up MyHealth Records
Managing your MyHealth Records Account
Closing Your Account
Sharing Your Records
Problems with Tools
Understanding health content
Types of content
Using MyHealth Records
Digital Assistant (Chatbot)
Home Page Redesign
Understanding MyHealth Records Tools
Results and Readings
Tools and Settings
Getting information into your MyHealth Records
Understanding security & privacy
Access to my information
How to keep your information private and secure
Understanding MyHealth Records User Agreement
MyHealth Records protects the databases that store your health information, but you're responsible for protecting your information when using a computer or mobile device.
Tips to help keep your information private:
If you use the Google Chrome browser it has an option to "Continue running background apps when Google Chrome is not running." For security reasons you should disable this feature. If you're logged in to MyHealth Records and forget to sign out, someone else may be able to get into your MyHealth Records account if they start using the same computer.
To disable this feature:
Always sign out of your MyHealth Records account when you're finished, before closing your browser, including your mobile device.
MyHealth Records is a secure account and you are the only one who has access to it. Be sure to keep your user name and password secure.
You should only share information from your health record with people you trust. It is your decision whether to share information from your health records. You should not feel coerced when making this decision. If you believe you are being inappropriately pressured to share your information, please contact the Office of the Information and Privacy Commissioner to discuss your concerns.
Your health records are protected under the Health Information Act. In accordance with this legislation, Alberta Health has technical safeguards, policies and processes in place to keep your information safe and secure. Your information will not be disclosed for activities such as research, or new features, without your consent.
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This material is not a substitute for the advice of a qualified health professional. This material is intended for general information only and is provided on an "as is", "where is" basis. Although reasonable efforts were made to confirm the accuracy of the information, Alberta Health Services does not make any representation or warranty, express, implied or statutory, as to the accuracy, reliability, completeness, applicability or fitness for a particular purpose of such information. Alberta Health Services expressly disclaims all liability for the use of these materials, and for any claims, actions, demands or suits arising from such use.