Finding what you are looking for
Setting Up MyHealth Records
Managing your MyHealth Records Account
Closing Your Account
Sharing Your Records
Problems with Tools
Understanding health content
Types of content
Using MyHealth Records
Understanding MyHealth Records Tools
Results, Reports and Readings
Tools and Settings
Getting information into your MyHealth Records
For Healthcare Providers
Diagnostic Imaging Reports
Understanding security & privacy
Access to my information
How to keep your information private and secure
Understanding MyHealth Records User Agreement
When you log into MyHealth Records for the first time, you'll arrive at the MyHealth Records Dashboard. At the top of the screen, there's a privacy message that talks about keeping your information safe. It's a reminder to sign out of your account and close your web browser when you're finished with MyHealth Records. Just click on the "X" to close the message.
At the upper-right corner of the page, you'll find the "MyHealth Apps" tool. When you click on this tool, you can choose from the following options: My Personal Records or MyAHS Connect.
Please note options may vary based on an individual’s available results. Select "Proceed" once option is chosen.
Your Dashboard provides access to your account settings, account verification, notifications, support and the ability to Sign Out.
My Personal Records is your online secure account where you can manage your health information on a computer or mobile device. Some of your health information you can access includes:
MyAHS Connect is a secure online tool that lets Connect Care patients see their health information and stay in contact with their healthcare team. Other features include:
You can learn about
Alberta Health Services Connect Care on the following site.
In this section you will see your Identity Information from Alberta Netcare. Here is where you can update your email address and close your MyHealth Records account.
To close your account, follow the steps outlined below.
To change/update your email address in Account Settings, click “Update Email” blue button.
Enter details and confirm the new email, click “Update Email” blue button.
You can visit the Alberta.ca Account website to update your MyHealth Records username or password. If you wish to update your MyHealth Records username or password, see steps below.
Once signed into MyHealth Records, from your Dashboard click on Account settings. Below the “Close Account” button, you will see a hyperlink to “Alberta.ca Account”.
The link takes you directly to the “Manage account” page, scroll down to “Sign in information” box and click on the “Update” button.
Enter new username or change passwords from here. Click blue “Update” button when finished.
This section shows you the status of your verification from registering with the Alberta.ca Account program. This registration allows you to have secure access to online services provided. The status will vary depending on your verification level (basic account versus verified account).
After requesting MyHealth Records notifications, this tool will show you a summary of all notifications about updates to your record.
This section has quick links to the MyHealth Records and Alberta.ca Account, and commonly asked questions. It includes a link to change your password.
To change your password click “Change Password” on the right hand side.
Scroll to the bottom of the page and select “Update” beside Sign in information.
Enter all required fields and click the blue button “Update.”
In your account, click/tap your profile name/initials in the top right-hand corner. Click/tap on the 'Sign-Out' button.
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This material is not a substitute for the advice of a qualified health professional. This material is intended for general information only and is provided on an "as is", "where is" basis. Although reasonable efforts were made to confirm the accuracy of the information, Alberta Health Services does not make any representation or warranty, express, implied or statutory, as to the accuracy, reliability, completeness, applicability or fitness for a particular purpose of such information. Alberta Health Services expressly disclaims all liability for the use of these materials, and for any claims, actions, demands or suits arising from such use.